CHEETAH DIGITAL

WINS NINE CLIENT SATISFACTION AWARDS
THE 2018 RELEVANCY RING ESP BUYERS GUIDE

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of multi-channel retailers had significant YOY increases in unique open rates

The importance of a welcome series

We’ve analyzed major email marketing trends and key performance indicators (KPIs) across six verticals by collecting data from clients across North America.  Our quarterly benchmark gives you the opportunity to compare your email and mobile campaigns and programs to your peers. 

The report includes: 

  • Open, click to-open and unique click rate analysis
  • Bounce and unsubscribe rates
  • Transaction and transaction to click rates
  • Average order values
  • Revenue per email
  • Mobile trends

This report also features a Spotlight on the importance of welcome series. 

Download the full report for more detailed insight and analysis. 

CHEETAH DIGITAL

WINS NINE CLIENT 
SATISFACTION AWARDS
THE 2018 RELEVANCY RING (ESP) 
BUYERS GUIDE

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"Marketers that seek a services-oriented partner with a highly scalable product must consider Cheetah Digital.”

"Marketers that seek a services-oriented partner with a highly scalable product must consider Cheetah Digital.”

KEY HIGHLIGHTS:

  • DATA: “Cheetah Digital has impressive real-time data execution and AI capabilities to ensure marketers deliver relevant experiences across every channel.”
  • ANALYTICS: Greater use of analytics to optimize communications was most important, with 38% of marketing respondents indicating it was their top priority.
  • SERVICE: Marketers would rather work with a vendor that had their own services team. A combined 91% of marketers stated that it is either extremely or somewhat important to work with a vendor that has their own internal services team versus relying on services partners.

    To see why Cheetah Digital had the highest average score in Analysis, and the second highest overall average product score, download a full copy of The Relevancy Ring Everychannel Service Provider (ESP) Buyer’s Guide 2018.

Cheetah Digital was recognized as a leading enterprise class Email/Everychannel Service Providers (ESPs) by The Relevancy Group for the fifth year in a row. Cheetah Digital - which was also named the largest ESP in the report - demonstrated true dedication to marketers,  winning nine client satisfaction awards, including gold awards for Overall Value and Strategic Services. 

KEY HIGHLIGHTS:

  • DATA: “Cheetah Digital has impressive real-time data execution and AI capabilities to ensure marketers deliver relevant experiences across every channel.”
  • ANALYTICS: Greater use of analytics to optimize communications was most important, with 38% of marketing respondents indicating it was their top priority.
  • SERVICE: Marketers would rather work with a vendor that had their own services team. A combined 91% of marketers stated that it is either extremely or somewhat important to work with a vendor that has their own internal services team versus relying on services partners.

To see why Cheetah Digital had the highest average score in Analysis, and the second highest overall average product score, download a full copy of The Relevancy Ring ESP Buyer’s Guide 2018.

Cheetah Digital was recognized as a leading enterprise-class Email/Everychannel Service Providers (ESPs) by The Relevancy Group for the fifth year in a row. Cheetah Digital - which was also named the largest ESP in the report - demonstrated true dedication to marketers,  winning nine client satisfaction awards, including gold awards for Overall Value and Strategic Services.   

Cheetah Digital was recognized as a leading enterprise-class Email/Everychannel Service Providers (ESPs) by The Relevancy Group for the fifth year in a row. Cheetah Digital - which was also named the largest ESP in the report - demonstrated true dedication to marketers,  winning nine client satisfaction awards, including gold awards for Overall Value and Strategic Services. 

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